Refund policy
Refunds & Returns:
The Warner Music Shop complies with EU distance selling rules.
If you have changed your mind with your purchased product, you may return the goods to The Warner Music Shop within 14 days of receipt.
- Item(s) must be in the same unopened condition that they were received in.
- Customer is responsible for the return postage cost of the goods. It is advisable that if the customer deems the goods of significant value that they use a tracked package option, as The Warner Music Shop will not be liable for any non-receipt of goods that cannot be proved with a POD (Proof of Delivery) signature.
- Upon return of the goods, they will be inspected, and approved returns will be refunded for the item cost only (less shipping charges)
- Returned item(s) should be returned in the secure original postage packaging with delivery documents so The Warner Music Shop can identify and refund your order promptly.
Return to Address: