Dua Lipa - Live From Mexico CD

Delivery:

Please refer to the information provided on individual product pages for delivery and shipping time frames for your region.

When the order has been dispatched from The Warner Music Shop, you will receive a dispatch notification email. Please refer to Transit times below for expected delivery.

Shipping Services:

Standard An Post Service: standard, non-tracked, or non-registered shipping option, the seller's liability for loss or damage often ends once the package is handed over to the courier. Standard post does not provide tracking, making it difficult to prove when or if a package went missing.

Replacement Policy: The Warner Music Shop only offer to replace items that are damaged or lost in transit if they were sent via a tracked or registered service.

Recommendation: To ensure your order is protected, it is highly recommended to select a shipping option that includes tracking or insurance (such as An Post Registered Post).

Damaged Items: If an item arrives damaged, even with standard shipping, you should contact the store immediately with photos of the damaged item and packaging.

Transit Times:  

Orders are dispatched via An Post (Ireland's Postal Service) or Courier. If applicable, tracking details will be forwarded to you in your order dispatch notification email.

At Seasonal trading times i.e Black Friday & Christmas, some delays may occur, please allow an extra few days for delivery.

• Express Shipping - Ireland Only (2 Business Days)
• Ireland Standard (2 - 5 days)

Shipping Charges:

Rep of. Ireland - Delivery (with tracking) charges are from €4.50 - €29.99 depending on the size and/or quantity of items ordered. *

Pre-order Items:

When an item is pre-ordered, it is held until the official release date (release date details can be found on individual product pages). If other items which are not pre-ordered are on the same order, the entire order will be held and dispatched upon release of the pre-ordered item(s).

*Prices are subject to change.

Refunds & Returns:

The Warner Music Shop complies with EU distance selling rules.

If you have changed your mind with your purchased product, you may return the goods to The Warner Music Shop within 14 days of receipt.

• Item(s) must be in the same unopened condition that they were received in.
• Customer is responsible for the return postage cost of the goods. It is advisable that if the customer deems the goods of significant value that they use a tracked package option, as The Warner Music Shop will not be liable for any non-receipt of goods that cannot be proved with a POD (Proof of Delivery) signature.
• Upon return of the goods, they will be inspected, and approved returns will be refunded for the item cost only (less shipping charges)
• Returned item(s) should be returned in the secure original postage packaging with delivery documents so The Warner Music Shop can identify and refund your order promptly.

Return to Address:

The Warner Music Shop Returns Dept.
Unit B7 - B9 Calmount Business Park,
Calmount Avenue,
Walkinstown,
Dublin 12,
Rep. of Ireland
D12 V674